Portal
The Portal is your web-based management hub for Omnixi services. Guides cover everything from managing users and placing orders to viewing bills and setting up SSO.
Omnixi Help Centre
Find guides, tutorials, and answers for the Omnixi communications platform.
Welcome
Section titled “Welcome”The Omnixi Help Centre is your go-to resource for getting the most out of the Omnixi communications platform. Whether you’re managing services through the Portal or staying connected on the go with the Mobile app, you’ll find step-by-step guides and answers here.
Use the search bar at the top of any page to find what you need quickly, or browse the sections below.
Quick links
Section titled “Quick links” Getting started with the Portal Log in for the first time, explore the dashboard, and find your way around.
Placing orders Order new lines, devices, and services through the Portal.
Viewing bills Access your invoices, download statements, and understand your charges.
Raising a support ticket Get help from our support team when you need it.
What’s covered
Section titled “What’s covered”Mobile
The Omnixi Mobile app keeps you connected wherever you are. Learn how to get started and explore the features available on your device.
FAQ
Got a quick question? Check the FAQ for answers on accounts, billing, and troubleshooting.
Need more help?
Section titled “Need more help?”If you can’t find what you’re looking for, raise a support ticket and our team will get back to you. You can also email us directly at support@omnixi.co.uk.